Thank you for choosing CensReal factory!


FOR CUSTOMERS IN THE China:

  • Orders in the past 7 days are eligible for a full refund or exchange.

  • Orders in the past 3 days are eligible for a free replacement.

IF YOUR ITEM NEVER WORKED...

Please contact us so we can diagnose the problem and get you the right items you need. Please include an order number and phone number.

IF YOUR ITEM HAS STOPPED WORKING...

  • Please send an e-mail to info@censreal.com with the following information:

  • A copy/screenshot/email of the original order receipt. This should include the order number, order date and part number of the item you purchased.

  • Please describe the problem and include photos and video.

  • A phone number where you can be reached.

  • who you contact in our company.


Thanks for your patience and understanding. If you have any questions please give mail, info@censreal.com


Sincerely,

The Censreal Team

Official Accounts

+86 132 4676 8926